The product series of stone crushers do not accept sales on credit:

In the daily sales work, from initial communication with customers, including factory visits and observing the actual production on-site at the premises of old customers, to the final signing of the contract, customers may suddenly inquire whether the company can provide credit sales for its stone crusher products, or if they can make a partial payment with the remaining balance due after machine installation, and normal production. Here, we wish to solemnly declare that Shandong Sanxiang Heavy Industry Co., Ltd. does not accept credit sales for its stone crusher products, and customers must pay the full amount before taking delivery of the product.

The reason for the company's decision not to accept credit sales is that "once bitten, twice shy." In previous years, the company did engage in credit sales, and while most customers were good and honorable, there were rare instances where customers made promises and signed contracts but failed to make payments after the machines were delivered. Although the company eventually recovered the outstanding payments through legal procedures, it resulted in unpleasant experiences for both parties. Therefore, after careful consideration and aiming to establish long-term cooperative relationships with customers, prevent unnecessary disputes, and avoid any economic losses for the company, Shandong Sanxiang Heavy Industry decided not to accept credit sales. Nowadays, it has become an unwritten rule in the stone crusher industry not to accept credit sales. This is because a complete stone crushing production line is a substantial investment, with costs ranging from hundreds of thousands to millions of dollars, and the profit margins are not exceptionally high. Most companies cannot afford the risk associated with credit sales. Shandong Sanxiang Heavy Industry's decision not to accept credit sales is primarily to ensure the healthy development of the company itself.

The company's sales strategy primarily follows a differential pricing model, where salespeople assume responsibility for profit and loss. Timely payment is essential. When a salesperson negotiates with a new customer and signs a contract, if the full payment is not received, the machine cannot be delivered. Unless the salesperson personally advances the outstanding amount, which in turn increases the salesperson's risk, most stone crusher salespeople cannot afford the risk of customers not paying the balance. Rather than facing this situation, it is better to nip the risk in the bud.

As for the concerns of many customers about what happens if they pay in full and encounter issues with the stone crushers or other products in the future, Shandong Sanxiang Heavy Industry is first and foremost a responsible company. Over the years, the company has strictly followed the agreements in the contracts and the company's rules and regulations in providing after-sales service. There has been no irresponsible behavior towards any customer. We hope that customers will continue to supervise and monitor our operations. If there is any irresponsible behavior by the company or its staff, it will be taken very seriously and result in severe penalties, with no tolerance for such actions.