Are the stone crusher's price is expensive produced by Shandong Sanxiang Heavy Industry?

In my business dealings, I never deliberately belittle competitors to gain customer approval; such an approach often backfires. Maintaining a confident and respectful demeanor while communicating logically with customers is the right path.

Once, a client invited me to discuss business at his stone processing plant. Upon arrival, I found two competitors who also manufacture crushers waiting there. Although we were familiar with each other, meetings were infrequent. The client asked each of us to quote prices for stone crushers according to his requirements. After we finished, he bluntly told me that the crushers produced by Shandong Sanxiang Heavy Industry Machinery were too expensive compared to the others. I responded with a smile, acknowledging that each stone crusher manufacturer has its own circumstances, and I wouldn't comment on that. I emphasized that our company follows a nationwide standardized pricing policy, ensuring transparency. The decision on which company to choose for collaboration was his, and my role was to explain our company's philosophy comprehensively.

Later, no decision was made on which crusher manufacturer to choose, and we all went our separate ways. I didn't actively pursue further sales efforts, as decisions were in the hands of the client.

About a week later, the client called, requesting another meeting. This time, only I attended. The client noted that the other two competitors had been more persistent in following up, but he appreciated my calm approach. He asked why I didn't vehemently defend against his comment on the high prices. I explained that arguing aggressively wouldn't improve the situation and suggested he compare the performance of our machines with those of others in the vicinity, where several of our machines were in use. I also highlighted the reliability of our machines, the consistent pricing, and the high-quality components.

In the end, the business deal was successfully closed. I continued to visit the client regularly, ensuring their production was running smoothly and offering assistance when needed. This ongoing relationship turned out to be mutually beneficial.

In conclusion, when a customer mentions that Shandong Sanxiang Heavy Industry's stone crushers are expensive, it might be an initial reaction based on a simple comparison. However, after thorough on-site inspections and considerations, their evaluation may change. Patience and confidence are crucial in such situations, backed by the solid foundation of Shandong Sanxiang Heavy Industry Machinery's years of experience.