Problems to pay attention to when selling stone crusher parts:
We shout every day to do a good job of after-sales service, regard customers as food and clothing parents, and say that their word of mouth plays a very important role in the healthy and sustainable development of our stone crusher production enterprises. But the specific how to do, I am afraid that not many people can say very carefully, have to say that after-sales service is reflected in each specific work. Yes, this is true, no matter what kind of work can only rely on mouth, and finally put into action.
The sales of crusher parts is a window of after-sales service, and the quality of its work can directly reflect the level of after-sales service of an enterprise. So in the daily work process, what are the problems that need attention when the crusher parts are sold? The following combined with Shandong Sanxiang Heavy machinery parts sales experience for many years, today to discuss with you simply:
First of all: find out whether the stone crusher products are products produced by our factory. This is very important, because many customers come to the phone to purchase machine parts, only to find that they can not use them, and after further verification, they find that the machine is not produced by our factory. In fact, this is not to blame customers, many other manufacturers of business sales staff in doing sales, often play a side ball, said to sell Shandong Sanxiang heavy machinery crusher, in fact, from other places to privately transfer goods to customers.
Speaking of this, say a little extra, that is, if you want to buy a real crusher produced by Shandong Sanxiang Heavy Industry machinery, it is best to actually visit the factory to sign the bill, to prevent the phenomenon of being replaced, so as to add a lot of unnecessary trouble to the later use of your machine.
Secondly: make clear the specific model of the stone crusher. Many times after the customer buys the machine, he remembers the specific model of the machine very clearly, but for a long time, it is inevitable that there will be forgotten. In particular, many times the purchase of accessories is a production director for procurement, due to the long time and the middle of the replacement and other reasons, in the procurement, when you ask him and its specific specific model, the other side will be vague and ambiguous. At this time, you need to confirm with the customer one by one according to the technical parameters of the relevant machine, absolutely cannot rely on empirical sales work, in case of mistake, one is to affect the valuable time of the customer, and the second is that the individual must bear the relevant responsibility, not sloppy.
Third: to find out the specific needs of stone crusher customers. Do not help customers place orders carelessly before you understand the specific needs of customers.
Fourth: Tell customers that our company's sales of stone crusher parts implement a national unified price, without bargaining.
Fifth: the execution price standard of different accessories is not the same. Like hammer shaft, yoke and other accessories we generally how much a set of, but like hammer crusher wear-resistant leakage plate, protection plate we need to be charged according to the actual weight, to give customers a quote need to tell them how much is a ton. As for the reason is well explained, the holes of the wear-resistant leakage plate are large and small, so the actual weight will be different.
Sixth: do not deliberately recommend, but can give reasonable suggestions according to the actual situation of customers. In reality, many new customers have just begun to engage in the stone processing industry, do not know how to reserve the crusher parts is reasonable, many times there is a problem before thinking of buying parts, which makes it seem a little backward when dealing with the problem. In this case, the company's crusher parts sales staff can fully recommend the purchase of commonly used parts for emergencies.
Of course, Shandong Sanxiang Heavy Industry Co., Ltd. accessories sales personnel in the actual sales process encountered problems are not only those I listed above, many times the need for specific problems specific analysis, from the actual point of view, stand in the customer's point of view to think and solve the problem. Over the years, Shandong Sanxiang Heavy Machinery has been relying on the "Han Xiao Cheng" business philosophy, the customer as a food and clothing parents, and strive to do the best service, but also very thank you for your long-term support and care.

Remark:Shandong Sanxiang Heavy Industry Co., Ltd. specializes in the crusher industry and has achieved notable accomplishments in both soft and hard rock crushing domains. The factory is a stone crusher manufacturer and sopplier from Shandong province China,with the best stone crusher quality and price for you.We can accept the MOQ order as 1 set,and the delivery time is 15days after we confirm customer order.Beginning with the hammer crusher, they have successfully developed a comprehensive range of crushing machinery and equipment, including hydraulic double roll sand-making machines, rod mill sand-making machines, roller (grinding) sand-making machines, jaw crushers, impact crushers, double roll crushers, strong impact crushers, reversible strong impact crushers, vibrating feeders, circular vibrating screens, low-oil vibrating screens, triple shaft elliptical screens, and hydraulic cone crushers. The company also offers sales of accessories such as high-chromium alloy hammerheads and wear-resistant leakage plates.