Customized stone crusher accessories are not liable for return:
The quality of the stone crusher series accessories produced by our company, especially the wear-resistant parts, is well received by our customers. Many customers who are not our customers come here and want us to help them process and produce related stone crusher parts. Under normal circumstances, as long as the customer can provide accurate drawings or relevant data, we can help them produce and process, and now the crusher parts to be processed is also a non-negligible part of our factory sales business.
There is also a situation, the customer is our Shandong Sanxiang Heavy industry machinery, but he asked to modify some accessories, such as normal PC1814 hammer crusher wear-resistant leakage plate is generally used round holes or square holes, the customer is required to make a bar mouth, this leakage plate we usually sell very little, belongs to the customer's special customized products.
Whether it is the old customer according to their own requirements to modify the structural design of the crusher parts or find our products for processing, as long as the product is delivered to the customer, regardless of whether the subsequent accessories are suitable, Shandong Sanxiang Heavy machinery does not bear the responsibility for return, unless there are quality problems and wear does not exceed one-third, we implement the old for new policy.
Why does our company have such a policy? Here is a brief talk with you:
First of all: the company's customers according to their actual needs of the company related accessories such as wear-resistant leakage plate hole, thickness, or weight of the hammer, etc., within a reasonable range of rules, the company is agreed to help them solve some things within their power. However, accessories modified according to the special requirements of customers often mean that they are not suitable for public use. For example, the annual reserve inventory of our spare parts sales center is the product produced by the company's spare parts assembly line, and the relevant reserve will not be carried out for the product accessories with special requirements. In addition, because the customer's special customized crusher parts are not suitable for other customers to use, if the customer returns, the company can not find the offer, it will hit the hand, which undoubtedly increases the operating costs of the enterprise.
Secondly, because we process and produce according to the drawings or data provided by the customers, as long as the parts produced fully meet their requirements, the responsibility should not be on our side. There are so many crusher manufacturers in the country, and the production standards of each manufacturer are not the same, so the processing of parts unless customers can provide accurate data, otherwise we will not rush to process for them. After the production of accessories, whether the customer's subsequent installation and use is suitable is not within our scope of responsibility, unless there are quality problems and wear is not more than one-third, our company also does not assume the responsibility for return.
Third: For new customers who come to the factory for the first time to order, we will carefully solicit the views of customers and give appropriate and reasonable suggestions on the specific parameter Settings of relevant accessories. Once the relevant technical parameters are determined and entered into the actual production process, they cannot be changed at will, and the customers must bear the relevant responsibilities, and there is no return.
In summary: Shandong Sanxiang Heavy Industry Co., Ltd. over the years, with the vast majority of customers are harmonious cooperation, it is because the company strictly in accordance with the relevant rules and regulations, the responsibility to bear will not be shirked, but should not bear the responsibility to customers in advance. Like customers to custom crusher accessories products, Shandong Sanxiang Heavy machinery is not responsible for returns, it is indeed because of its particularity, not within our scope of responsibility, hope customers understand!

Remark:Shandong Sanxiang Heavy Industry Co., Ltd. specializes in the crusher industry and has achieved notable accomplishments in both soft and hard rock crushing domains. The factory is a stone crusher manufacturer and sopplier from Shandong province China,with the best stone crusher quality and price for you.We can accept the MOQ order as 1 set,and the delivery time is 15days after we confirm customer order.Beginning with the hammer crusher, they have successfully developed a comprehensive range of crushing machinery and equipment, including hydraulic double roll sand-making machines, rod mill sand-making machines, roller (grinding) sand-making machines, jaw crushers, impact crushers, double roll crushers, strong impact crushers, reversible strong impact crushers, vibrating feeders, circular vibrating screens, low-oil vibrating screens, triple shaft elliptical screens, and hydraulic cone crushers. The company also offers sales of accessories such as high-chromium alloy hammerheads and wear-resistant leakage plates.