What if a stone crusher customer request touches your bottom line?
Shandong Sanxiang stone crusher plant has to have our own bottom line for what we do, in other words, you have to know what your principles are, which can be negotiated, which can never be compromised. If you do things without a bottom line, wanton, no matter what you do, you will only get what short-term interests, in the long run, will certainly suffer big losses.
Our stone crusher plant has had its own principles for so many years, and any problem that touches the bottom line will be resolutely stopped. In the machine production, adhere to the real material, any behavior of cutting corners has always been severely punished, never tolerate. After-sales service, as long as it is the customer's requirements, try our best to help customers solve the problem, if there is a perfunctory customer behavior, once verified, strictly dealt with, the impact is bad, directly fired.
In addition, over the years, Shandong Sanxiang Heavy machinery has always adhered to the principle of national unified quotation, all customers are treated equally, and never fight a price war. Perhaps at the beginning many customers will not understand, especially many new customers, in the process of their inspection, they will find that from the appearance of our machine compared with his home, there is nothing special, but why the price is more expensive than others? As the saying goes, daily to see the human heart, the performance of the machine is good or bad, the quality of the high and low, only the actual use of experience, to have a say.
Many of the stone crusher plant's business sales staff, especially the new salesman, when talking with customers, in the issue of touching the company's bottom line, sometimes will swing, indecisive, in response to the above problems, the company will give severe criticism, and then let them straighten out their attitude, do business first to learn not to be humble, calmly respond to the problems raised by customers. There is absolutely no room for compromise when it comes to the principles of the company.
Many times, when negotiating with customers, they will deliberately put forward some questions deliberately to spite you, mainly to see where your attitude and the bottom line are, if you are a compromise, but will let him have no bottom in his heart, your machine quality in the end? Excessive compromise will be counterproductive, and it is easy to cause customers to increase their distrust of you, do you think that this business can still talk about?
If the customer of Shandong Sanxiang Heavy industry machinery in the process of negotiation and after-sales service in the future, the requirements touched your bottom line, be sure to stick to your position, this is a matter of principle. Over the years, the company treats the reasonable requirements of customers that is also conscientious, fulfill their duties for them to deal with the problem, on the contrary, unreasonable requirements, is also firmly rejected, but in dealing with the problem, but also pay attention to strategic methods, do your best to explain to them clearly, must not offend customers. If you offend a customer, you risk losing a whole market, and the company will never allow you to treat a customer that way.
To sum up: Shandong Sanxiang Heavy Industry Co., Ltd. has been adhering to the company's rules and regulations for so many years, the implementation is fully guaranteed, and the fundamental interests of customers and the company are fully safeguarded. In the matter that touches the company's bottom line and principles, the company will not tolerate and punish strictly. At the same time, the company will not compromise on the unreasonable requirements put forward by customers, but will explain to them why we can't do so, and generally get their understanding and support.

Remark:Shandong Sanxiang Heavy Industry Co., Ltd.(As a stone crusher plant) specializes in the crusher industry and has achieved notable accomplishments in both soft and hard rock crushing domains. The factory is a stone crusher manufacturer and sopplier from Shandong province China,with the best stone crusher quality and price for you.We can accept the MOQ order as 1 set,and the delivery time is 15days after we confirm customer order.Beginning with the hammer crusher, they have successfully developed a comprehensive range of crushing machinery and equipment, including hydraulic double roll sand-making machines, rod mill sand-making machines, roller (grinding) sand-making machines, jaw crushers, impact crushers, double roll crushers, strong impact crushers, reversible strong impact crushers, vibrating feeders, circular vibrating screens, low-oil vibrating screens, triple shaft elliptical screens, and hydraulic cone crushers. The company also offers sales of accessories such as high-chromium alloy hammerheads and wear-resistant leakage plates.