Stone crusher parts sales department in a special period to make new achievements:
These days, the company's sales phone has been ringing, because the epidemic prevention and control around the country has entered a new stage, the momentum of economic recovery is obvious, and the phone of customers' accessories is also obviously more up. Crusher parts sales department these days to the logistics delivery personnel from six o 'clock in the morning to work, the evening also need to work overtime. Receiving orders is also busy, receiving orders, leaflets, looking for cars, etc., busy almost a moment can not rest.
Xiao Wang, who is responsible for answering the phone, sat down in the morning, and the phone for consulting and ordering related crusher parts rang, and she skillfully operated the work at hand and helped customers solve the corresponding problems in a timely manner. After answering the phone, the relevant orders are timely transmitted to the responsible personnel of the product library through the network, and then the special person is responsible for finding the goods, and then the spare parts library is loaded and shipped.
According to boss Liu, the head of the company's parts sales department, these days on average, at least seven or eight cars of crusher parts products have to be sent to the logistics distribution station a day. Because there are too many goods to be sent, in order to send the goods to the freight station in time, the company deliberately avoids the logistics peak from 2 p.m. to 7 p.m., generally try to send the goods ordered by customers the previous afternoon before 8 a.m., if the customers are really urgent, there will be an emergency delivery vehicle after 8 p.m.
For the current logistics shipments, delivery difficult problems, Shandong Sanxiang Heavy Industry Co., Ltd. crusher parts sales department actively contact relevant customers, if there is a shortage of parts, after communication to get their permission, the company as far as possible to contact the car delivery, the advantage is to save time, the disadvantage is that the freight is a lot of expensive.
At the same time, the stone crusher company's parts sales department staff always keep in touch with the shipping department. If there are parts ordered by old customers near the delivery area, customer service staff will communicate with each other in a timely manner. The method used is that the relevant parts of the old customers should go as far as possible with the whole vehicle ready to go, and the relevant freight sharing problem should be negotiated between the customers, which also solves the problem of the transportation of parts well from one aspect.
In addition, I told you before that our company's stone crusher parts warehouse is fully stocked all year round, which is convenient for our customers to purchase work in a timely manner. These days, I saw the inventory rushing out, so the accessories supplement work is also being carried out simultaneously. Many purchased product accessories are also continuously transported in, while the company's own cast wear-resistant parts such as high chromium alloy hammer, wear-resistant leakage plate and protection plate, crusher rotor assembly, etc., are also inventory gone, new goods quickly added in. This leads to the daily workload of the relevant staff in the parts sales department.
The stone crusher plant's leaders see it in the eyes, keep it in mind, and send special condolences every day, and highly affirm their diligent work attitude, and continue to carry forward their hard work style, at this special moment, do a good job in relevant services.
In summary: In the special period, due to the change of the epidemic prevention and control policy, the economic recovery around the situation is obvious, Shandong Sanxiang Heavy Industry Co., Ltd. sales of stone crusher parts have obviously ushered in a peak in these days. This time, the company's spare parts department staff work hard, diligently, for Shandong Sanxiang stone crusher factory to continue to maintain a high quality of after-sales service level, and made new achievements.