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Details to consider in online communication for stone crusher machinery business

Reading volume:22 Release time:2023-12-30 15:26:25

Details to consider in online communication for stone crusher machinery business:

The traditional stone crusher foreign trade mode of communication with customers is mainly online and exhibition, which is mainly based on online communication. In terms of specific communication details, there are many different places from domestic sales, especially to pay attention to. As for the details that need attention, as a crusher manufacturer&factory with 30 years of production experience, today we simply communicate about the matter:

  1. Prioritize Stability in Product Export: Understanding the client's production environment and material nature is crucial. For instance, hammer crushers might not be recommended for soft rock crushing due to factors like silicon dioxide content and hardness affecting part longevity. Emphasize stable machinery choices unless specific requirements dictate otherwise.

  2. Understand Material Size and Output Requirements: Tailor the machinery based on the client's input material size and desired output. Coarse crushing with jaw crushers might be suitable for larger material, while finer crushers like hammer, impact, cone, or hydraulic roller crushers could suit smaller materials. Note that international stone crusher production lines typically have lower outputs compared to domestic setups.

  3. Consider Packing and Shipping Constraints: Unlike domestic sales where loose shipment is common, international shipping involves container constraints. Optimize packaging to maximize space utilization in containers, aiding cost-effectiveness for clients during transportation.

  4. Address Design and Installation: While domestic installations often involve technicians visiting client sites, international clients present challenges. Discuss in advance if on-site assistance is necessary, with the client covering costs and ensuring the safety of your personnel during installation.

  5. Payment Arrangements: While the payment structure might resemble domestic sales (deposit before delivery, balance upon shipment), allow reasonable time for international clients to make payments. Confirm the receipt of the client's remaining balance before initiating the shipping process.

In conclusion,Shandong Sanxiang Heavy Industry Co., Ltd. foreign trade salesman through the online way to communicate with customers, must pay attention to the relevant details, specific problems specific analysis, stand in the customer's point of view to solve the problem, fully protect their vital interests. In the next step, with the establishment of Shandong Sanxiang stone crusher plant foreign offices, the company will combine online international trade and remote active development mode, so that the two form a good relationship to promote.

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